Sloppy administration, not honoring advertised prices...
TonK said:
Not saying that they should honor it, but I think this was a stunt for advertisement.
Yeah, now I definitely like to do business with them even more... NOT
$10 LCD TV at Best Buy.com - I'm not a spambot.
$10 LCD TV at Best Buy.com - I'm not a spambot.
posted by alphagamer on Aug 13, 2009:
Yeah, now I definitely like to do business with them even more... NOT
Yeah, now I definitely like to do business with them even more... NOT
$10 LCD TV at Best Buy.com - I'm not a spambot.
posted by MitsuruX on Aug 14, 2009:
I think if it truly was a publicity stunt.. they would have honored the error price.. . and then got "Great" public response...
I wonder what would have happened if the item was marked wrong like this in a actualy store.. I always thought that there was the rule (legal?) that whatever the product was makes as is what you would pay (Ie getting sale prices after the sale etc.)..
I think if it truly was a publicity stunt.. they would have honored the error price.. . and then got "Great" public response...
I wonder what would have happened if the item was marked wrong like this in a actualy store.. I always thought that there was the rule (legal?) that whatever the product was makes as is what you would pay (Ie getting sale prices after the sale etc.)..
$10 LCD TV at Best Buy.com - I'm not a spambot.
posted by Skaarg on Aug 15, 2009:
I thought it was hilarious. When I went into Best Buy today I laughed at the sign they had posted explaining the error on their website.
I thought it was hilarious. When I went into Best Buy today I laughed at the sign they had posted explaining the error on their website.
$10 LCD TV at Best Buy.com - I'm not a spambot.
posted by Trenton_net on Aug 15, 2009:
All in all, I guess for online stuff its pretty easy to get away with pricing errors because its so easy to make them in the first place. But for other sales where everything is custom and personal, its pretty hard to back out of a bad quote. Not saying you can't back out, just no one will shop with you again. Most reputable places eat the loss and chalk it up to "lesson learned". Plus it tells the customer you mean what you say and your reliable (ie. Won't overrun costs or do a bait and switch).
Ya, if it were a stunt, they'd probably do a better job at it. Let a small amount of people get the item, then correct the error. Makes them look good and gives the competition a black mark when they don't do the same. But on the same hand, it sets a bad example if they make a real error and need to eat lots of losses.
MitsuruX said:
I think if it truly was a publicity stunt.. they would have honored the error price.. . and then got "Great" public response...
All in all, I guess for online stuff its pretty easy to get away with pricing errors because its so easy to make them in the first place. But for other sales where everything is custom and personal, its pretty hard to back out of a bad quote. Not saying you can't back out, just no one will shop with you again. Most reputable places eat the loss and chalk it up to "lesson learned". Plus it tells the customer you mean what you say and your reliable (ie. Won't overrun costs or do a bait and switch).
$10 LCD TV at Best Buy.com - I'm not a spambot.
posted by tzeman on Aug 15, 2009:
once i remember some retailer cocked up a new LCD monitors and they honoured the deal. I guess must have honoured several hundreds of them judging from the pic people posted about their stuff.
once i remember some retailer cocked up a new LCD monitors and they honoured the deal. I guess must have honoured several hundreds of them judging from the pic people posted about their stuff.
$10 LCD TV at Best Buy.com - I'm not a spambot.
posted by Hawanja on Aug 16, 2009:
One time back in the day when I used to work at a Starbucks, the numbers fell off the menu for a drink and only the "5" remained, which made it look like the drink was only five cents. Sure enough, some crappy old broad came up and demanded the drink for a nickle, and I nicely told her to fuck herself.
She threatened to sue and started screaming, I nicely started serving other people. She wouldn't leave, I stopped everything, got the ladder, put the numbers back up on the board, and told her we can let the judge decide. She left and I never heard anything.
If she really, really, really wanted to, she could have sued Starbucks, but I doubt it would have gone anywhere. That law is more to prevent a business from advertising one price then suddenly jacking it up when you go to buy it, not becasue something is labeled incorrectly.
They can always say it was a mistake, then if you really want to push it you have to sue them.
I wonder what would have happened if the item was marked wrong like this in a actualy store.. I always thought that there was the rule (legal?) that whatever the product was makes as is what you would pay (Ie getting sale prices after the sale etc.)..
One time back in the day when I used to work at a Starbucks, the numbers fell off the menu for a drink and only the "5" remained, which made it look like the drink was only five cents. Sure enough, some crappy old broad came up and demanded the drink for a nickle, and I nicely told her to fuck herself.
She threatened to sue and started screaming, I nicely started serving other people. She wouldn't leave, I stopped everything, got the ladder, put the numbers back up on the board, and told her we can let the judge decide. She left and I never heard anything.
If she really, really, really wanted to, she could have sued Starbucks, but I doubt it would have gone anywhere. That law is more to prevent a business from advertising one price then suddenly jacking it up when you go to buy it, not becasue something is labeled incorrectly.
$10 LCD TV at Best Buy.com - I'm not a spambot.
posted by ave on Aug 16, 2009:
Bugs like that appear from time to time on several pages. I once ordered 10x HDD's of 1,5TB each for 1,99 Euros. Apparently they were intended to go for 199 and the shop cancelled my order. Another time Amazon put in the wrong price for the HD-DVD boxset of all Harry Potter movies: 5,97 Euros for the whole box (as they were throwing out several HDDVD's for that price back then). Unfortunately I was too late, but some ebay resellers got dozens (amazon did not cancel their order!) and surprisingly ebay was flooded with 59,99 HP boxsets 3 days later.
Bugs like that appear from time to time on several pages. I once ordered 10x HDD's of 1,5TB each for 1,99 Euros. Apparently they were intended to go for 199 and the shop cancelled my order. Another time Amazon put in the wrong price for the HD-DVD boxset of all Harry Potter movies: 5,97 Euros for the whole box (as they were throwing out several HDDVD's for that price back then). Unfortunately I was too late, but some ebay resellers got dozens (amazon did not cancel their order!) and surprisingly ebay was flooded with 59,99 HP boxsets 3 days later.
$10 LCD TV at Best Buy.com - I'm not a spambot.
posted by momosgarage on Sep 4, 2009:
Because of these encounters I basically didn't shop at Best Buy for a long time, but now that Circuit City and CompUSA are gone I have been back to thier stores on occation.
This happened to me at Best Buy quite a few times. I even once found a PC game marked $0.00 USD. In California they have to honor the price as marked, but the store manager took the item from the register and had me escorted out of the store. They never honored the price as marked on any of the occasions I caught them in a price snafu.
I wonder what would have happened if the item was marked wrong like this in a actualy store.. I always thought that there was the rule (legal?) that whatever the product was makes as is what you would pay (Ie getting sale prices after the sale etc.)
Because of these encounters I basically didn't shop at Best Buy for a long time, but now that Circuit City and CompUSA are gone I have been back to thier stores on occation.